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How to make purchase?To make purchases, you do not need to register however, we suggest you create an account to access exclusive areas and services dedicated to our customers. 1. From the item page, select the desired color and size of the product 2. Add the product to your Cart 3. Once you have finished shopping, click on Cart 4. Select a shipping method and a payment method 5. Enter your shipping details and on the following page, your payment details 6. Check that the information you entered is correct and click "Buy Now". After a few minutes you will receive a confirmation e-mail with the details of your order. From this moment on our warehouse will take care of everything and as soon as the order ships we will notify you with another confirmation e-mail.
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How long does it take for my order to reach me?Orders are despatched within 5 working days after payment confirmation. Typically, HK and China orders take between 24-72 hours after dispatch. For other countries orders ground service is used and can take up to 7-10 working days depending on the delivery address. Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of Tote 4 U. These interruptions include, but are not limited to, delays caused by the transportation system, shipping carrier or processing of cardholder's credit/debit card. Delivery delays due to service interruptions or inclement weather conditions are not the responsibility of Tote 4 U or the carrier.
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How is my order shipped?Orders are shipped Monday through Friday, excluding HK public holidays. Any orders placed on Saturday or Sunday will be shipped the following week.
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I would like to change my order. What should I do?If you would like to amend your order, please contact us at customercare.shop@tote4u.com.
FAQ
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