Store Policy
Customer Care
Welcome to the Customer Care service for Tote 4 U.
For instant answers to frequent enquiries about Tote 4 U and your online shopping experience, please browse our Customer Care topics or contact us by email filling in the contact form below.
We will respond to every email within 24 business hours, Monday to Friday, from 9 a.m. to 11 p.m. EST, excluding holidays.
Privacy & Safety
Everyone has the right to protection of his/her personal data. Tote 4 U respect its users' right to be informed regarding the collection of and other operations involving their personal data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed tote4u.com in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed; we do not process your personal data when we can provide you with services through the use of anonymous data (such as marketing research made for improving our services) or by other means which allow Tote 4 U Group to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address). This Privacy Policy provides you with all information needed to understand how we collect data which may identify tote4u.com's users. For further information on our Privacy Policy, please contact us at privacy@tote4u.com, or at the aforementioned legal address.
Payment Methods
We accept the following payment methods:
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Credit Card
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We accepts Visa, MasterCard, Discover, JCB, Diners and UnionPay. The total will be charged to your card when the order is completed.
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PayPal
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Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
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Bank Transfer
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You can also pay your order by bank transfer!
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Prior to shipment, we must receive payment from your bank. It takes up to 5 working days for processing orders paid by bank transfer. Make sure you type in reason for payment the order number associated, which, you can find it in the confirmation email. Orders will be automatically canceled if payment is not received within 30 calendar days from the date of order submission.